Your privacy is important to us. This policy explains exactly what personal data betwild collects, why we collect it, how we use it, and the rights you have over your information.
betwild uses 256-bit SSL encryption and secure server infrastructure to protect your personal data from unauthorized access, disclosure, or misuse at every stage of processing.
We do not sell, rent, or trade your personal information to third parties for marketing purposes. Data is shared only with trusted service providers and where required by Philippine law.
You have the right to access, correct, and request deletion of your personal data held by betwild, subject to our legal retention obligations. Contact support to exercise your rights.
betwild uses cookies and similar technologies to improve your experience. We explain exactly which cookies we use, what they do, and how you can manage your preferences.
Our data practices comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules, as overseen by the National Privacy Commission (NPC).
In the unlikely event of a data breach affecting your personal information, betwild will notify affected players and the National Privacy Commission within the timeframes required by law.
This Privacy Policy ("Policy") describes how betwild ("betwild," "we," "us," "our") collects, uses, stores, and discloses personal information obtained from users ("you," "Player") of the betwild platform at betwild.cc. This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By registering an account or using the betwild platform, you acknowledge that you have read and understood this Policy.
1.1 betwild is committed to protecting the privacy and personal data of all players who use our platform. We recognize that trust is the foundation of our relationship with you, and we take our data protection obligations seriously.
1.2 This Policy applies to all personal data collected through the betwild website, mobile platform, customer support channels, and any other touchpoint through which you interact with betwild.
1.3 This Policy should be read alongside our Terms and Conditions and Responsible Gaming Policy, which together govern your use of the betwild platform.
1.4 betwild acts as the Data Controller in respect of personal data collected through the platform. Our designated Data Protection Officer (DPO) can be contacted at the email address provided in Section 12 of this Policy.
betwild collects personal data in the following categories:
When you create a betwild account, we collect: full name, date of birth, email address, mobile number, residential address, and username. This information is required to create and maintain your account.
To comply with anti-money laundering (AML) regulations and verify your eligibility to use the platform, we collect copies of government-issued identification documents such as your Philippine passport, driver's license, SSS card, or PhilSys national ID, as well as proof of address documents where required.
We collect information related to your deposits and withdrawals, including GCash account details, PayMaya account details, bank account information (BPI, BDO, Metrobank, and others), and transaction history. We do not store full payment card numbers on our servers.
We collect records of your gameplay, including games played, wagers placed, wins and losses, session duration, and bonus usage. This data is used for account management, responsible gaming monitoring, and regulatory compliance.
We automatically collect technical information when you access the betwild platform, including your IP address, device type, operating system, browser type, and session logs. This data is used for security monitoring, fraud prevention, and platform optimization.
We retain records of your communications with betwild customer support, including live chat transcripts, email correspondence, and support ticket history.
betwild uses your personal data for the following purposes:
4.1 betwild processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
5.1 betwild does not sell, rent, or trade your personal data to third parties for their own marketing purposes.
5.2 We may share your personal data with the following categories of recipients:
5.3 All third-party service providers engaged by betwild are required to process personal data only in accordance with our instructions and applicable data protection laws.
6.1 betwild uses cookies and similar tracking technologies (including web beacons and local storage) to operate and improve the platform. Cookies are small text files stored on your device when you visit the betwild website.
6.2 We use the following categories of cookies:
6.3 You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the betwild platform.
7.1 betwild retains your personal data for as long as your account is active and for a minimum of five (5) years following account closure, as required by Philippine AML regulations and gaming licensing requirements.
7.2 KYC documentation is retained for a minimum of five (5) years from the date of the last transaction, in accordance with the Anti-Money Laundering Act of 2001 (Republic Act No. 9160) and its amendments.
7.3 Where personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, betwild will securely delete or anonymize the data.
Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by betwild:
To exercise any of these rights, please contact betwild support at the email address provided in Section 12. We will respond to all verified requests within thirty (30) days.
9.1 betwild implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL/TLS encryption for data in transit, encrypted storage for sensitive data at rest, access controls and multi-factor authentication for internal systems, regular security audits and penetration testing, and staff training on data protection obligations.
9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, betwild will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay where the breach is likely to result in a high risk to their rights.
9.3 While betwild takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your betwild login credentials and for notifying us immediately if you suspect unauthorized access to your account.
10.1 The betwild platform is strictly intended for persons aged twenty-one (21) years and above. betwild does not knowingly collect personal data from individuals under the age of 21.
10.2 If betwild becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the personal data, and return any deposited funds to the source payment method.
10.3 If you are a parent or guardian and believe that a minor has registered an account on betwild, please contact us immediately at the email address in Section 12 so that we can take prompt action.
11.1 betwild reserves the right to update or modify this Privacy Policy at any time. The revised Policy will be posted on this page with an updated effective date. Where changes are material, betwild will notify registered players via email or a prominent notice on the platform.
11.2 Your continued use of the betwild platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the betwild Data Protection Officer:
Support email: [email protected]
betwild aims to acknowledge all privacy-related inquiries within forty-eight (48) hours and to resolve them within thirty (30) days. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
Your data is safe with us. Join thousands of Filipino players who trust betwild for secure, fair, and responsible online gaming — from Manila to Cebu to Davao.
21+ only. Please play responsibly. Gambling involves financial risk.